Team manager guide: scores, disputes and match day

• Make sure every player on your team has a completed Competitive Player Profile. Players cannot register for a competition without one.
• Read your association's competition rules: match format, start times, fill-in rules and how points are awarded. They differ between associations.
• Collect a phone number for every family so you can find fill-ins quickly.
• Ask your club or association what access you need to enter results. Some give every registered player access, others give it only to team administrators.

1. 1Arrive early, check the courts and balls, and meet the other team's manager.
2. 2Confirm the order of play and which players are on each court.
3. 3Remind players how self-umpiring works: call your own side, call it straight away, give the benefit of the doubt.
4. 4Keep parents off the courts and quiet during points. Coaching during a match is not allowed.
5. 5Write down every set score as it finishes, and agree it with the other manager before anyone leaves.

Most leagues use Match Centre. One team enters the scores and the other team confirms them.

1. 1Sign in to Match Centre with your single tennis sign-in.
2. 2Open the fixture for the match you just played.
3. 3Enter each set score in order, checking player names on every rubber.
4. 4Submit. The other team's manager then reviews and confirms the score.
5. 5If you are the confirming team and a score is wrong, raise a dispute when confirming instead of accepting it.

Tip: Deadlines for entering and confirming vary. Some competitions require the score within 24 hours of the scheduled start. Check your competition rules.

• A behaviour problem: report it to your competition organiser using their Code of Behaviour process. Some associations set a deadline for reports after the match.
• A technical problem with Match Centre: use the Match Centre Support Centre, or call 1800 752 983.
• A rules question: ask your association's competition contact before the next round.